Engageware
Tewksbury, Massachusetts, United States · Analytics, Artificial Intelligence, Call Center
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic v
Key facts
- Headquarters
- Tewksbury, Massachusetts, United States
- Employees
- 130
- Industries
- Analytics, Artificial Intelligence, Call Center
- Status
- Private
- Website
- engageware.com
- Company page
Recent activity at Engageware
Leadership
- Rob Fox, Chief Technology Officer
- Steve Abramson, Chief Financial Officer
- Dan O’Malley, Chief Executive Officer
Verified email and direct lines for Engageware’s decision-makers are on Fundz. See plans — or book a 15-minute walkthrough.
Employee benefit plans
Engageware files 1 employee benefit plan with the U.S. Department of Labor. The next plan year renews in Mar 2027.
Engageware in the news
- Engageware to Host AI in CX Summit 2026: Showcasing How Regulated Enterprises Move From AI Pilots To Real Business Results - Business Wire (May 14, 2026)
- Engageware Builds Out its C-Suite with Three Proven AI Operators, Sharpening its Edge in Regulated Industries - Yahoo Finance (Sep 01, 2026)
- Burlington software company brings on three executives to fill out C-suite - The Business Journals (Sep 01, 2026)
- Engageware Acquires Aivo - citybiz (Aug 24, 2023)
- EXCLUSIVE: Former Numerated CEO takes helm at new software firm - The Business Journals (Sep 03, 2025)
- Engageware To Showcase Regulated Industries’ Most Used AI-Powered Customer Engagement Platform at Bank Director’s 2026 Acquire or Be Acquired (AOBA) Conference - Business Wire (Jan 27, 2026)
- Everest Group Again Recognizes Engageware as Major Contender in Conversational AI and AI Agents in Customer Experience Management (CXM) Products PEAK Matrix® Assessment - Business Wire (Nov 18, 2025)
- Engageware Appoints Technology Industry Veteran Dan O’Malley as CEO to Drive Expansion of its AI-Driven Customer Engagement Platform - Business Wire (Sep 03, 2025)
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About Engageware: questions and answers
What does Engageware do?
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic v
Where is Engageware headquartered?
Engageware is headquartered in Tewksbury, Massachusetts, United States.
How many employees does Engageware have?
Engageware has about 130 employees.
Who leads Engageware?
Dan O’Malley is a Chief Executive Officer at Engageware.
What is the latest news on Engageware?
On Sep 02, 2026, Engageware Appoints Steve Abramson as CFO, Rob Fox as CTO, and Matt Wilson as CCO
Source: Fundz records from SEC filings, press releases and company announcements. How Fundz measures data accuracy