Engageware Acquires Aivo, Extending Leadership Position As The Only Comprehensive, Customer Engagement Platform Powered By Conversational & Generative Ai
Acquiring Company
Engageware
Acquired Company
Aivo
TewksburySoftwareArtificial IntelligenceSaaSEnterprise SoftwareCRMAnalyticsMachine LearningCall CenterCustomer Serviceinformation technology & servicesSoftwareArtificial IntelligenceMachine LearningDescription
Engageware, the market leader in cloud-based customer engagement software, today announced the acquisition of Aivo, a globally recognized leader and innovator in conversational and generative AI technology. The acquisition extends Engageware’s platform capabilities to help financial institutions, wealth and asset management firms, insurance brokers and other enterprises automate customer service, reduce call center workload, increase sales and improve operational efficiencies. Engageware’s platform provides significant ROI to its clients by helping to solve customers’ needs in the first interaction. The acquisition of Aivo reinforces Engageware’s commitment to innovation and to delivering exceptional solutions to organizations seeking to meet their customers anywhere in their customer journey and improving customer satisfaction leading to increased sales and higher retention.
Quick answer
Engageware is acquiring Aivo, announced August 24, 2023. Engageware is based in Tewksbury, Massachusetts, United States.
- How much did Engageware pay for Aivo?
- The deal value was not disclosed.
- What does Engageware do?
- Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction.
- Where are Engageware and Aivo based?
- Engageware is based in Tewksbury, Massachusetts, United States.
- Who are the decision-makers at Engageware?
- Fundz holds 1 contact at Engageware. Names and contact details are shown to Fundz members.
Source: Fundz verified event record.
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Frequently asked
Who acquired Aivo?
Aivo was acquired by Engageware, based in Tewksbury. The deal was reported on August 24, 2023. Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware is privately held and operates in Software.
When did Engageware acquire Aivo?
Engageware's acquisition of Aivo was reported on August 24, 2023. Engageware, the market leader in cloud-based customer engagement software, today announced the acquisition of Aivo, a globally recognized leader and innovator in conversational and generative AI technology. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does Aivo do?
Aivo is a global company founded in Argentina in 2012, specializing in automated conversational journeys powered by Artificial Intelligence for the business sector. To date, it has more than 200 clients and over 150 million user conversations. It is privately held, operating in Software.
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