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COPC

Florida, United States · Call Center, Consulting, Customer Service

COPC Inc. provides technology and performance improvement consulting, training, certification, benchmarking, and research for operations supporting the customer experience. Founded in 1996, the company began by helping call centers improve their performance. Today, it is a global leader that empowers organizations to optimize operations for superior service delivery. The company created the COPC S

Key facts

Headquarters
Florida, United States
Employees
215
Industries
Call Center, Consulting, Customer Service
Status
Private
Website
www.copc.com
LinkedIn
Company page

Recent activity at COPC

Leadership

  • Kyle Kennedy, Chief Executive Officer
  • Heather Kidd, Sales and Consulting Associate
  • Deb Scholz, Manager of Employee Experience
  • Kevin Campbell, Chief Executive Officer Emea
  • Hazem Elnadi, Senior Level Management Executive
  • Bria Espino, Chief Financial Officer
  • Ian Aitchison, Customer Experience Improvement Specialist
  • Shreekant Vijaykar, Customer Experience Specialist
  • Tracey Turk, Sales & Marketing Executive

Verified email and direct lines for COPC’s decision-makers are on Fundz. See plans — or book a 15-minute walkthrough.

Employee benefit plans

COPC files 1 employee benefit plan with the U.S. Department of Labor, including a retirement plan. The next plan year renews in Dec 2026.

COPC in the news

Companies similar to COPC

  • Voiso · Call Center, Customer Service, Software
  • Engageware · Call Center, Customer Service, Software
  • Frame Ai · Call Center, Customer Service, Software
  • Parloa · Call Center, Customer Service, Software
  • Bright Pattern · Call Center, Customer Service, Software

About COPC: questions and answers

What does COPC do?

COPC Inc. provides technology and performance improvement consulting, training, certification, benchmarking, and research for operations supporting the customer experience. Founded in 1996, the company began by helping call centers improve their performance. Today, it is a global leader that empowers organizations to optimize operations for superior service delivery. The company created the COPC S

Where is COPC headquartered?

COPC is headquartered in Florida, United States.

How many employees does COPC have?

COPC has about 215 employees.

Who leads COPC?

Kyle Kennedy is a Chief Executive Officer at COPC.

What is the latest news on COPC?

On Dec 09, 2024, COPC Inc. Launches Global CX Performance Awards to Recognize Excellence in Customer Experience.

Source: Fundz records from SEC filings, press releases and company announcements. How Fundz measures data accuracy

Fundz watches COPC across 18 signal types, from funding and M&A to exec moves and hiring.

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