Acquiring Company
Salesforce
Acquired Company
Cresta
San FranciscoPalo AltoInformation TechnologySoftwareConstructioninformation technology & servicesSoftwareDescription
Salesforce has signed a definitive agreement to acquire Cresta, a voice-first customer experience platform. Cresta's voice agents and real-time coaching tools will be combined with Salesforce Service Cloud. The transaction is expected to close in the first quarter of fiscal year 2028, subject to regulatory approvals.
Quick answer
Salesforce is acquiring Cresta, announced November 3, 2026. Salesforce is based in San Francisco, California, United States.
- How much did Salesforce pay for Cresta?
- The deal value was not disclosed.
- What does Salesforce do?
- Salesforce CRM is a global leader in customer relationship management software.
- Where are Salesforce and Cresta based?
- Salesforce is based in San Francisco, California, United States. Cresta is based in Palo Alto, California, United States.
- Who are the decision-makers at Salesforce?
- Fundz holds 3 contacts at Salesforce. Names and contact details are shown to Fundz members.
Source: Fundz verified event record.
Other recent acquisitions in Construction and information technology & services
Deals where the buyer or target shares a sector with this one, within 45 days, from Fundz verified event records.
- Dropbox to acquire Tigris Data for AI storage (November 5, 2026)
- Salesforce to acquire AI firm Loops in Israel (October 12, 2026)
- Salesforce acquires Fin.AI for CX enhancement (September 26, 2026)
- Copado acquires Valo.ai for AI governance (November 4, 2026)
- Constellation Software acquires Penso in Brazil (October 30, 2026)
- Newforma to acquire Lumi AI for project AI (October 21, 2026)
Who to call at Salesforce, and when
When Salesforce changes hands, the new owners review vendors, systems and leadership. That is when the door opens.
- An alert the day Salesforce raises, hires an executive or expands, scored against what you sell
- The decision-makers there, with verified emails
- Who you already know at Salesforce, from your own LinkedIn network
Works inside ChatGPT and Claude. Ask who to call at Salesforce. With Fundz connected, it knows.
AI made execution free. Knowing first is the whole game now.
Fundz sees it the moment Salesforce makes an acquisition, hires an exec or expands, usually minutes after it happens, and tells you who to reach.
Related People
Frequently asked
Who acquired Cresta?
Cresta was acquired by Salesforce, based in San Francisco. The deal was reported on November 3, 2026. Salesforce CRM is a global leader in customer relationship management software. The company provides cloud-based solutions that optimize customer interactions and enhance business performance. Salesforce is publicly traded (CRM) and operates in Information Technology.
When did Salesforce acquire Cresta?
Salesforce's acquisition of Cresta was reported on November 3, 2026. Salesforce has signed a definitive agreement to acquire Cresta, a voice-first customer experience platform. Cresta's voice agents and real-time coaching tools will be combined with Salesforce Service Cloud. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does Cresta do?
Cresta makes every customer interaction excellent. Cresta turns real-time intelligence into real-time action to make the contact center smarter – and every agent and manager more productive. It is privately held, operating in Software, and is based in Palo Alto.
This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.
145 of these a day, filtered to the companies you pick, with the decision-maker attached.
5 screens from a live account. No signup.