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Capacity acquires DevRefactory for customer experience boost

PRIVATEApr 28, 2026

Acquiring Company

Capacity

Acquired Company

DevRefactory

University CityInformation TechnologyHardwareSoftwareData And AnalyticsArtificial IntelligenceInformation TechnologySoftwareMessaging

Description

Capacity has acquired DevRefactory, enhancing its customer support platform. This acquisition allows Capacity to scale DevRefactory's innovative telecom solutions. Financial terms of the transaction were not disclosed. The deal reflects a broader shift toward integrated communication platforms in the IT services sector.

Quick answer

Capacity is acquiring DevRefactory, announced April 28, 2026. Capacity is based in University City, Missouri, United States.

How much did Capacity pay for DevRefactory?
The deal value was not disclosed.
What does Capacity do?
Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.
Where are Capacity and DevRefactory based?
Capacity is based in University City, Missouri, United States.
Who are the decision-makers at Capacity?
Fundz holds 1 contact at Capacity. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

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Company Information

Company

Capacity

Location

University City, Missouri, United States

About

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator.

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Frequently asked

Who acquired DevRefactory?

DevRefactory was acquired by Capacity, based in University City. The deal was reported on April 28, 2026. Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity is privately held and operates in Information Technology.

When did Capacity acquire DevRefactory?

Capacity's acquisition of DevRefactory was reported on April 28, 2026. Capacity has acquired DevRefactory, enhancing its customer support platform. This acquisition allows Capacity to scale DevRefactory's innovative telecom solutions. Financial terms of the transaction were not disclosed. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does DevRefactory do?

DevRefactory is a software company specializing in customer experience management. Established in 2020, it offers solutions for managing customer interactions across multiple platforms including voice, chat, web, and social media. It is privately held, operating in Information Technology.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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